Casino-first AML & operations

Complete control over casino operations and compliance

Qommand connects cashier transactions, player activity, AML monitoring, operational workflows and regulatory reporting in one secure casino-management platform.

Built for regulated casino operations in Aruba and the Caribbean.
Q
Command Center· Qommand Demo Casino — Aruba
Live
Transactions
1,284
Value
$2.46M
Active players
468
AML alerts
17
High-risk
12
Reports due
3
Transaction volume · todayUSD
Risk alerts4 open
  • Márquez, E.
    Aggregated cash threshold
    High Risk
  • Al-Nuaimi, R.
    PEP large buy-in
    High Risk
  • Weller, M.
    Rapid in / out pattern
    Review
NormalReview RequiredHigh RiskApprovedReportableEscalated
Platform

One platform connecting the entire casino operation

Qommand transforms individual casino transactions into a complete operational and compliance view. Every transaction, customer interaction, approval, alert and investigation is connected and traceable.

Unified Customer View

Identification, risk, screening, transaction history, visits, source-of-funds documents and past investigations in one profile.

Real-Time Transaction Monitoring

Automatically evaluate buy-ins, cash-outs, currency exchanges and redemptions against configurable AML rules.

Casino Operations Control

Shifts, cashier differences, table fills, credits, incidents, jackpots, exceptions, approvals and daily tasks — one place.

Compliance Case Management

Create, investigate, assign, escalate and close cases with evidence, decisions and a complete audit history.

Regulatory Reporting

Prepare objective and subjective reports and export regulator-ready transaction data in the required format.

Management Intelligence

Live view of casino risk, outstanding tasks, financial movements, operational exceptions and team performance.

How it works

From cashier transaction to regulator-ready report

01
Capture

Qommand records the customer, identification and casino transaction.

02
Analyze

The platform checks transaction thresholds, customer risk, history and behavioral patterns.

03
Alert

Potential risks, reporting obligations and operational exceptions are automatically identified.

04
Investigate

Compliance or operations teams review the complete customer and transaction context.

05
Report & Audit

The platform generates the required reports and preserves every decision in the audit trail.

AML Compliance

Casino AML compliance without duplicate work

Instead of entering the same customer and transaction information in separate operational and compliance systems, Qommand automatically uses the information already captured during casino transactions.

Customer
Elena Márquez · QC-1024
High Risk · PEP
  • 10:15USD 3,000 buy-in
    Cage 1
  • 14:42USD 2,500 currency exchange
    Cage 2
  • 20:20USD 4,900 chip redemption
    VIP Cage
  • 23:05USD 1,200 cash-out
    Cage 1
Aggregated daily activityUSD 11,600
Threshold reached — compliance review required
Identification & KYC
  • ID-document capture
  • PEP screening
  • Sanctions screening
  • Adverse media
  • Risk classification
  • Automated risk scoring
Due diligence
  • Source of funds
  • Source of wealth
  • Enhanced due diligence
  • Ongoing monitoring
  • Review scheduling
  • Document expiration alerts
Transaction monitoring
  • Threshold monitoring
  • Aggregated activity
  • Structuring detection
  • Rapid buy-in / cash-out
  • Minimal play detection
  • Third-party transactions
Investigation & reporting
  • Case management
  • Subjective & objective reports
  • Internal SARs
  • Compliance task assignment
  • Management approvals
  • Complete audit logs
Casino Operations

More than compliance. A control center for casino operations.

Cage & Cashier
  • Shift open / close
  • Cash-in and cash-out
  • Chip purchase & redemption
  • Currency exchange
  • Cashier balancing
  • Supervisor approvals
  • Vault transfers
Table Games
  • Table opening & closing
  • Table fills & credits
  • Chip inventory
  • Drop-box registration
  • Table win/loss
  • Pit-manager approvals
  • Exception reporting
Slots & Jackpots
  • Hand-paid jackpots
  • Jackpot approvals
  • Ticket exceptions
  • Machine cash movements
  • Machine incidents
  • Out-of-service records
  • Progressive jackpots
Shift Management
  • Shift handover
  • Outstanding-task transfer
  • Employee assignments
  • Unresolved discrepancies
  • Pending approvals
  • Cashier & table status
  • Supervisor sign-off
Incident Management
  • Security incidents
  • Cash discrepancies
  • Customer disputes
  • Suspicious behavior
  • Responsible gaming
  • Witness statements
  • Escalation workflow
Operational Checklists
  • Casino opening
  • Cage & vault counts
  • Table games checks
  • Slots checklist
  • Compliance daily review
  • Shift closure
  • Custom recurring tasks
Integrations

Built around the transactions already captured in Qommand

The module receives transaction data directly from the existing Qommand exchange and cashier application. Employees never re-enter customer, currency or transaction information.

Source
Qommand Casino Exchange
Buy-ins
Cash-outs
Currency exchange
Chip redemption
Vault movement
Cage transactions
Qommand Ops & Compliance
Connects to
QComply Screening
Casino Management
Finance & Accounting
Regulatory Reporting
Document Storage
Email & Notifications
Business Intelligence
Identity Document Reader
Secure API integration for external casino systems
Security

Designed for sensitive casino and customer information

Role-based access
MFA & session monitoring
Encryption in transit & at rest
Secure document storage
Segregation of duties
Maker-checker approvals
Configurable approval limits
Complete audit logging
Data retention policies
User-access reviews
Export controls
Backup & recovery
Multi-property data separation
Configurable hosting options
Audit trail — AL-9021
Read-only
  1. Transaction registered by cashier09:14
    M. Croes · Cage 1
  2. Threshold alert generated09:15
    System · rule R-024
  3. Alert assigned to compliance officer09:22
    MLRO
  4. Source-of-funds document added10:03
    L. Peterson
  5. Supervisor review completed10:47
    K. Arendsz
  6. Report approved for submission11:02
    MLRO
Reporting

From transaction to regulator-ready report

Prepare, review, approve and securely export regulatory reports. Supported formats: PDF · Excel · CSV · XML.

Regulatory
Objective Transaction Report
PDFXLSCSVXML
Regulatory
Subjective Transaction Report
PDFXLSCSVXML
Regulatory
Currency Exchange Report
PDFXLSCSVXML
Regulatory
Large Transaction Report
PDFXLSCSVXML
Regulatory
Customer Activity Report
PDFXLSCSVXML
Regulatory
Source-of-Funds Review
PDFXLSCSVXML
Regulatory
High-Risk Customer Report
PDFXLSCSVXML
Regulatory
Cashier Difference Report
PDFXLSCSVXML
Regulatory
Daily Casino Operations Report
PDFXLSCSVXML
Regulatory
Shift Reconciliation Report
PDFXLSCSVXML
Regulatory
Management Risk Report
PDFXLSCSVXML
Regulatory
Audit Activity Report
PDFXLSCSVXML

Bring casino operations and compliance together

See how Qommand can help your casino reduce manual work, strengthen AML controls and maintain complete oversight of daily operations.